Frequently Asked Questions


How long will it take for my order to arrive?

All orders will be shipped UPS within 24 hours after order confirmation. Please allow 5-7 business days for standard delivery. You will receive an email confirmation with your tracking number after your order is shipped. You may track your package or sign up for SMS shipping alerts by going to the carrier’s website, Thank you for your business!

How easy is the Rival Sports Band Setup?

While the technology is quite complex, the device itself is rather easy to use. In fact, even someone who isn't experienced with bands won't have any problems operating Rival Sports band.

Does Rival Sports Band monitor heart rate?

Yes.Monitor your heart rate, ECG, blood pressure, blood oxygen, and sleep as you go about your day or night. Simply look at your wrist and see what’s going on.

Does it track steps?

See your steps, flights of stairs, and walking or running distance. Then, track your calories and see a workout analysis to know if you’re keeping your weight down. Even get notifications when you’ve been inactive for too long!

How do you view your fitness data?

Your own health data and HRV analysis is sent directly to your smartphone. You can stay informed about your body and use the data to prevent serious illness, or make positive changes.

Is the Rival Sports Band waterproof?

Yes. You can use your Rival Sports Band Fit band while you’re swimming, taking a shower, exercising, or anything else. The IP67 waterproof standard lets you keep it underwater up to 50 meters.

How big is the Rival Sports Band?

Weight: 2.5 grams

Display Screen: 0.96 inch

Does it have message notifications?

Yes you can connect with Bluetooth to your phone. You can receive calls, see missed calls, view your calendar, get SMS and messages and notifications from Facebook, WhatsApp, Instagram, and Twitter - directly from your wrist.